How can Reconnect help your specialty court?

By building a bridge of communication and accountability between staff and participants. Reconnect built its features with input from courts and attention to research. The result? Features tailored to specialty courts, mindful of evidence-based practice, and organized to support recovery.

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What Reconnect Can Do for You

Focus on the participant, not the paperwork

Reconnect is a two-part, multi-tool platform that provides streamlined caseload management for staff, plus communication and accountability for participants.

Reduce Administrative Hurdles

Facilitate Meaningful Participant Contact

Clearly Communicate Expectations

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Features

Automated Substance Testing

Forms

Messaging and Video Chat

Support for Program Staff

Events and Reminders

Support for Participants

What Specialty Court Users Say

The last 10 months have been truly chaotic, challenging, and overwhelming but we are so grateful to you and your Team for this app and the top-notch customer support that we have received throughout this experience. Reconnect has been a great partner in our daily struggle to keep connected to our clients. The last year was paved with a myriad of obstacles but you and the support staff went out of your way to help us navigate our way through it. When I look back on 2020, Reconnect was one of the best decisions we made.

Barbara J. Warunek, Court Programs & Development Director, Columbia County Courthouse

Whether the participant calls-in or checks-in via the app, an entry is made in the Reconnect Program allowing myself and our program case manager to monitor the daily drug testing calendar and see which participants ‘checked in’ for the day. My favorite Reconnect features include sending bulk messages to the participants and sending out reminders for court, groups, etc. Participants are able to respond to our messages or send us a new message, as well as upload their community support reports, community service reports, medication reports, etc. I feel Reconnect has brought our Drug Court and Mental Health Court into the future and given us the ability to better serve our participants.

Karen McClain, Coordinator, Ogeechee JC Drug Court and Mental Health Court

When our local Safer at Home order was put into place last spring, we had only just begun asking that participants download Skype and Zoom in an effort to maintain contact with them. We were using blocked numbers, and had no real consistent way to communicate. Reconnect has alleviated all of the problems the pandemic created, and has actually made our program better. Having a system that all case managers and participants use means the ball is never dropped. We have employed nearly all of the features, and they’re all valuable. The benefit is not just for us, but for our participants as well. Because of the texting feature, case managers are more available to participants’ needs, and can address concerns practically immediately. Moreover, the ability to build a rapport has become so much easier, and is instrumental in the success of our participants.

Angela Stephen, Manager, Shelby County Drug Court

Reconnect’s features allow specialty courts to:

  • Facilitate effective communication between participants and case managers
  • Clarify expectations of participants
  • Lessen administrative hurdles
  • Maximize their most precious asset: time

See case studies and hear from more customers.

Success Stories

Your Budget and Reconnect

Reduce Operating Costs

  • Automate drug test randomization
  • Automate reminders 
  • Streamline report generation 

Reduce Supervision Fees

  • Utilize remote check-ins for curfew
  • Employ virtual case meetings
  • Enable remote attendance verification 

    Reduce Participant Expenses

    • Reduced program-related travel expenses
    • Reduced work interruptions 
    • Reduced stigma 

    Questions?

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    What we offer

    Solutions Page

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