Home – Reconnect

Eliminate busywork.
Empower participants.
Enhance evidence-based practices.

Software and hardware to connect specialty courts, pretrial, and community supervision programs with their participants.

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What Reconnect Offers

Reconnect Manager

Our secure, cloud-based website for case managers. Reconnect Manager is also available as an on-the-go mobile app.

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Reconnect Community

Participant mobile app and support website.

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Reconnect Mobile

Secure smartphones with Reconnect’s platform. Customizable to program needs.

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Video Chat

Our one-on-one video chat was built to help case managers stay in touch with the participants in their program without needing to leave their desktop.

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24/7 Location Monitoring

Reconnect is proud to offer hardware-free monitoring to programs through Reconnect Community, ensuring a clear picture of a participant’s location.

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Benefits

Participant accountability

The tools programs need to know participants are meeting program requirements.

Enhanced communication and relationship building

Case studies show Reconnect increases and simplifies communication between participants and program staff.

Participant self-management and gamification

Empower participants to be proactive in their program journey, enabling them to practice life skills plus build initiative and responsibility.

Organization and digitization of program records

Reconnect automatically records and compiles program data for case managers.

Clear expectations

Lay out what participants need to do in a simple list. Enabling participants to clearly visualize the day’s tasks.

Increased efficiency and resource prioritization

Eliminate busywork by automating drug testing, reminders, forms, curfews, attendance verification, and more.

How it works

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Step 1

Program staff enter program tasks into Reconnect Manager via a web browser

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Step 2

Participants are notified of the task via Reconnect Community

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Step 3

Reconnect Community verifies participant completion of task

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Step 4

Verification is sent to Reconnect Manager and program staff

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Our Solutions

Key Partnerships & Associations

Reconnect Manager

Think of Reconnect Manager as the nerve center of Reconnect’s solutions. It’s where everything starts and is a key part of eliminating busywork for case managers and helping programs embrace remote accountability. Reconnect Manager is set up to give case managers an at-a-glance holistic overview of what is on their participant’s schedule for the day while enabling case managers to set up tasks for participants. With it, case managers can check-in with participants, set up events, perform well-checks, and provide support and accountability. They can also see when a participant hasn’t completed a necessary task and follow-up within minutes.

Daily and ad hoc check-ins via mobile app
Secure, two-way messaging
Industry-leading test randomization
Multiple testing calendars
Scheduled location checks for curfew, treatment, work, and more
Automated court date reminders
Backup check-in available by phone
Participant self reporting
Payment collection from clients

Reconnect Community

Reconnect Community was created to empower participants to complete programs successfully. A free app that participants download onto their phones, it’s user friendly and compatible with both Android and iOS devices made within the last five years. Reconnect Community has a daily task list for participants, so they know exactly what they need to do that day, eliminating confusion and reducing barriers to their success.

Reconnect Mobile

Reconnect is excited to be able to supply programs with a means to monitor and stay in touch with program participants. These phones are locked down to meet program and sentencing specifications while providing the tools participants need to complete the program.

Benefits

Devices are fully customizable; programs decide which featues are available to the participant on the device
Reconnect Community comes installed on the device
User friendly
Multiple pricing plans

24/7 Location Monitoring

Reconnect is proud to offer hardware-free monitoring to programs through Reconnect Community, ensuring a clear picture of where participants are. It’s accomplished by utilizing Reconnect’s GPS enabled check-ins frequently throughout the day, coupled with our biometric verification process to ensure participants are with their phone.

Benefits

No bulky hardware
Spoofing protection
Check-ins can be randomized or ad hoc

Video Chat

Our one-on-one video chat was built to help case managers stay in touch with the participants in their program without needing to leave their desktop.

Benefits

Keeps case manager personal information private
Integrated communications in one app
Secure with recorded videos

Two people look at new features on smartphones

Set Up A Demo

Demos are a simple way to see how Reconnect can help your program. Please tell us a little bit about yourself so we can tailor the demo to you.

WE CANNOT PROVIDE PARTICIPANT SUPPORT VIA THIS FORM. PLEASE CONTACT YOUR CASE MANAGER.

First Name

Last Name

Email Address

Phone Number

Agency/Company Name

Program Type Probation
Pretrial
Parole
Specialty/Accountability Court
Juvenile Court
Juvenile Probation
Juvenile Pretrial
Reseller/Partner
Other

What program issue do you hope Reconnect can solve?

What Reconnect feature do you most want to see?

How did you hear about us?