The #1 Engagement App and Case Management Platform

Technology that fights recidivism, incarceration, and addiction.

Eliminate Busywork

On average, case managers spend 75% of their day on administrative tasks. Automate your workflow to help alleviate caseloads and get more time back.

Spend Time Efficiently

Eliminate guesswork, redunancy, and costly workarounds.  Our Integrated software and hardware solutions drive data and insights to support evindence-based results.

Embrace Remote

Your case managers are too valuable to be kept from direct participant contact. Help them get back to being the most efficient by communicating with their participants remotely.

Benefits

Participant accountability

The tools programs need to know participants are meeting program requirements.

Enhanced communication and relationship building

Case studies show Reconnect increases and simplifies communication between participants and program staff.

Participant self-management and gamification

Empower participants to be proactive in their program journey, enabling them to practice life skills plus build initiative and responsibility. 

Organization and digitization of program records

Reconnect automatically records and compiles program data for case managers.

Clear expectations

Lay out what participants need to do in a simple list. Enabling participants to clearly visualize the day’s tasks. 

Increased efficiency and resource prioritization

Eliminate busywork by automating drug testing, reminders, forms, curfews, attendance verification, and more. 

Technology solutions for courts and treatment programs.

We believe connection, clarity, and communication are the keys to successful outcomes and accountability. Reconnect provides software and hardware to connect specialty courts, pretrial, and community supervision programs with their participants.

What Reconnect Offers

Reconnect Manager

Think of Reconnect Manager as the nerve center of Reconnect’s solutions. It’s where everything starts and is a key part of eliminating busywork for case managers and helping programs embrace remote accountability. Reconnect Manager is set up to give case managers an at-a-glance holistic overview of what is on their participant’s schedule for the day while enabling case managers to set up tasks for participants. With it, case managers can check-in with participants, set up events, perform well-checks, and provide support and accountability. They can also see when a participant hasn’t completed a necessary task and follow-up within minutes.

Reconnect Community

Participant mobile app and support website.

Reconnect Community was created to empower participants to complete programs successfully. A free app that participants download onto their phones, it’s user friendly and compatible with both Android and iOS devices made within the last five years. Reconnect Community has a daily task list for participants, so they know exactly what they need to do that day, eliminating confusion and reducing barriers to their success.

Reconnect Mobile

Reconnect is excited to be able to supply programs with a means to monitor and stay in touch with program participants. These phones are locked down to meet program and sentencing specifications while providing the tools participants need to complete the program.

Benefits

  • Devices are fully customizable; programs decide which featues are available to the participant on the device
  • Reconnect Community comes installed on the device
  • User friendly
  • Multiple pricing plans

Video Chat

Our one-on-one video chat was built to help case managers stay in touch with the participants in their program without needing to leave their desktop.

Benefits

      • Keeps case manager personal information private
      • Integrated communications in one app
      • Secure with recorded videos

24/7 Location Monitoring

Reconnect is proud to offer hardware-free monitoring to programs through Reconnect Community, ensuring a clear picture of where participants are. It’s accomplished by utilizing Reconnect’s GPS enabled check-ins frequently throughout the day, coupled with our biometric verification process to ensure participants are with their phone.

Benefits

  • No bulky hardware
  • Spoofing protection
  • Check-ins can be randomized or ad hoc

How it works

Step 1

Program staff enter program tasks into Reconnect Manager via a web browser

Step 2

Participants are notified of the task via Reconnect Community

Step 3

Reconnect Community verifies participant completion of task

Step 4

Verification is sent to Reconnect Manager and program staff

Blog

Pete Andrews Named New CEO of Reconnect

Pete Andrews Named New CEO of Reconnect

PORTLAND, MAINE – Reconnect, Inc., the premier evidence-based solutions for community supervision, today announced Pete Andrews as the new CEO, effective immediately. Andrews, with 20 years of experience in the industry, has a proven record of helping community...

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Introducing Benchmarks (beta)

Introducing Benchmarks (beta)

The Reconnect Product team has spent the last year learning. Learning how to build a pandemic-proof supervision platform. Learning where you spend your time, and where you want to spend your time. Learning where technology's place is in creating a more equitable...

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A Texas-Sized Problem for Texas Courts, Backlog

A Texas-Sized Problem for Texas Courts, Backlog

 A group of Texas judges and court officials told the state's Senate Finance Committee that Texas would need to dedicate time and money to address court backlog. The group urged the committee to reconsider cutting $550,000 a year from a fund that pays for visiting...

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Court Backlog in Idaho is Creeping Up

Court Backlog in Idaho is Creeping Up

We're continuing our exploration of pandemic-related court backlog this week with a look at courts in Idaho. According to Idaho court officials, the state's court backlog has been steadily increasing since March 2020.  And although Idaho's courts have actively been...

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