The #1 Engagement App and Case Management Platform
Technology that fights recidivism, incarceration, and addiction.
Admin and Case Manager Tool
Think of Reconnect Manager as the nerve center of Reconnect’s solutions, eliminating busywork for case managers and helping programs embrace remote accountability. Get an at-a-glance holistic overview of participant schedules and the ability to set up tasks for participants.
24/7 Location Monitoring
Hardware-free monitoring for programs via Reconnect Community. See a clear picture of where participants are by utilizing GPS coupled with our biometric verification process.
Mobile Participant App
Reconnect Community has a daily task list for participants, so they know exactly what they need to do that day, eliminating confusion and reducing barriers to their success.
Smarter tools, better outcomes
Reconnect's Case Management platform was built to ensure maximum visibility of client progress for the entire team. The platform includes Reconnect's trademark automation and user-friendly design.
Customizable phones for participants
Reconnect is excited to be able to supply programs with a means to monitor and stay in touch with program participants. These phones are locked down to meet program and sentencing specifications while providing the tools participants need to complete the program.
Enhanced communication and relationship building
Case studies show Reconnect increases and simplifies communication between clients and program staff.
Client self-management and gamification
Empower clients to be proactive in their program journey, enabling them to practice life skills plus build initiative and responsibility.
Organization and digitization of program records
Reconnect automatically records and compiles program data for staff and administrators.
Lay out what clients need to do in a simple list. Enabling clients to clearly visualize the day’s tasks.
Increased efficiency and resource prioritization
Eliminate busywork by automating drug testing, reminders, forms, curfews, attendance verification, and more.
Technology solutions for courts and treatment programs.
We believe connection, clarity, and communication are the keys to successful outcomes and accountability. Reconnect provides software and hardware to connect specialty courts, pretrial, and community supervision programs with their participants.
What do you do at Reconnect? I'm Director of Finance and provide account management for some of Reconnect's valued customers. I'm also a Project Manager focusing on special projects such as Grants and RFPs. What's your favorite part of working at Reconnect? Being a...
What do you do at Reconnect? I handle research and communication for Reconnect. I stay on top of what's happening in the industry, look for market trends, watch legislation, and create case studies and white papers. Basically, I read a lot and write about it. What's...
What do you do at Reconnect? I'm a Director of Customer Success, which is basically lifecycle account management. I work with programs from interest through purchasing, and then serve as their account manager to make sure they are getting the most out of Reconnect. I...
What do you do at Reconnect? I work primarily in product, with strong ties to customer success as well as sales. You may find me hosting training sessions with a court team, traveling to conferences, white boarding our next improvement, or working closely with our...
Last month, Reconnect was recognized by Government CIO Outlook as a 2022 Top 10 Community Corrections Services Company. We're honored and know any success we have achieved is due to our phenomenal team and the programs we partner with; thank you to both. We'll...
What do you do at Reconnect? I’m the Director of Operations. On any given day, my tasks may range from customer support and event logistics to video creation and graphic design. What's your favorite part of working at Reconnect? I started out as a freelancer for the...
Key Partnerships & Associations
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- Daily and ad hoc check-ins via mobile app
- Secure, two-way messaging
- Industry-leading test randomization
- Multiple testing calendars
- Scheduled location checks for curfew, treatment, work, and more
- Automated court date reminders
- Backup check-in available by phone
- Participant self reporting
- Payment collection from clients
Reconnect Community was created to empower participants to complete programs successfully. A free app that participants download onto their phones, it’s user friendly and compatible with both Android and iOS devices made within the last five years. Reconnect Community has a daily task list for participants, so they know exactly what they need to do that day, eliminating confusion and reducing barriers to their success.
- Devices are fully customizable; programs decide which featues are available to the participant on the device
- Reconnect Community comes installed on the device
- User friendly
- Multiple pricing plans
24/7 Location Monitoring
Reconnect is proud to offer hardware-free monitoring to programs through Reconnect Community, ensuring a clear picture of where participants are. It’s accomplished by utilizing Reconnect’s GPS enabled check-ins frequently throughout the day, coupled with our biometric verification process to ensure participants are with their phone.
- No bulky hardware
- Spoofing protection
- Check-ins can be randomized or ad hoc
Our one-on-one video chat was built to help case managers stay in touch with the participants in their program without needing to leave their desktop.
- Keeps case manager personal information private
- Integrated communications in one app
- Secure with recorded videos
PLEASE NOTE: WE CANNOT PROVIDE PARTICIPANT SUPPORT VIA THIS FORM. PLEASE CONTACT YOUR CASE MANAGER.
Let us know more about your program and we'll reach out with more information.